Splash
01 / RECURRING CAREMaintenance
and service visits.
Plan the route, give the crew the details and bring back a clear record of each visit.
The all-in-one software solution
for pool companies.
Your office turns the first conversation into agreed work. Your crew brings back the details. Your customer gets a clear update. Splash Office connects the whole job, from first hello to final follow through.
Explore the live demo ↗Watch the 71 second introduction ▶ SEE THE WHOLE JOB IN 71 SECONDS
71 seconds · Narrated, with captions. Demo screens and illustrated transitions.
Read the video transcript
A customer calls. A job begins. Splash Office keeps the office, the crew, and the customer connected through everything that happens next.
Start with a conversation. Keep the request with the customer, then prepare a clear quote for the work they need.
From quote to signed agreement, payment, and scheduled job, the details stay connected. Your office stays in control.
Assign the crew and build the route. Everyone knows where to go, what to do, and which instructions matter.
At the pool, the crew records the work, the readings, and the photos. The completed visit comes back to the office for review.
Once checked, the customer gets a clean service record by email. What was done, what was checked, and a picture of the finished job. All together.
Maintenance is only part of the story. Openings, closings, repairs, service calls, and liner replacements belong here too.
And Splash is there to help you find information, understand the next step, and prepare work for your review.
One connected journey, from the first conversation to the finished job. That's Splash Office. Take a look inside.
Office→Crew→Customer
Good work deserves a clear update.
The crew records it. Your office approves it. Your customer sees it.
See what they receive ↗Customers & conversations↗Crews & routes↗Service & follow through
FOR THE WHOLE POOL BUSINESS
Every kind of job.
The same connected office.
Weekly service is just one part of the day. Splash Office also brings openings, closings, repairs, liner replacements and other quoted work through the customer, contract and job workflow.
01 / RECURRING CAREMaintenance
02 / SEASONAL WORKOpenings
and closings.
Keep the customer request, scheduled work and completed service record together through the season.
03 / QUOTED JOBSRepairs, liners
and what comes next.
Quote the work, send the agreement, track payment and schedule the job. Your office stays with it through completion.
Your services and price book shape the quote. The agreement and job workflow carries the work forward, including liner replacements and other quoted jobs.
THE DETAILS MOVE FORWARD. SO DO YOU.
One conversation.
A whole job set in motion.
A customer calls about a job. Your office turns the request into a quote, an agreement and booked work. The same customer and job details stay connected through payment.
01 / CONVERSATION
Start with what the customer needs.
Capture the phone conversation in the customer record, or work from the email, text or portal message already in your inbox. The request has a home from the start.
Select any step to follow the work. Payment timing depends on the service and your agreement.
ONE EXAMPLE THROUGH THE WORKFLOWThe Morgan family’s pool opening
“We would like to book our pool opening.” The office keeps the request with the customer record.
Illustrated example. Screens show the separate demo company.ONE VISIT. THE WHOLE PICTURE.
The truck leaves.
The details come back.
The crew taps through the visit, logs the work and takes the photos. Your office checks it. Your customer gets a clear, branded record in their email.
Send the crew prepared.
The ordered route, gate instructions and job details are ready on the crew’s phone. GPS clock in starts the visit.
9:41 ●●●
ILLUSTRATIVE CREW VIEW
Next stop.
Everything you need.
1
Weekly pool serviceInstructions ready to review
PROPERTY NOTE
Please close the side gate.
Please close the side gate.
Capture the work.
Tap through the checklist, log water readings and treatments, add photos, then finish the visit. The record goes back to the office.
Service record Illustrative view
Free chlorine3.0 ppmpH7.4
✓ Skim surface
✓ Brush walls
✓ Check equipment
Visit photosPart of the record ↗
Review. Then share.
Check the completed record, ask for a correction if needed, then approve and send. The customer gets the visit details in one neat bundle.
THIS IS WHAT YOUR CUSTOMER GETS
All that care.
One clear update.
Your customer receives a photo of the pool, the completed checks, water readings and recorded treatments. The service ticket brings the visit together under your company’s name.
The office reviews it before it goes out. Approval sends the customer email with the service record attached, without rebuilding the visit into a separate message.
- 01The crew captures it once.
Photos, checks and readings become the visit record.
- 02The office checks the details.
Approve it or send it back for a correction.
- 03The customer sees the work.
A branded email and service ticket close the loop.
Your pool company
Your service visit, all in one place.
Actual demo ticket. Your company’s name and logo appear on customer communications.
THE SAME WORK, SEEN FROM EVERY SIDE
A place for the office.
A clear next step for everyone.
Your crew needs the job details. Your office needs the full picture. Your customer needs to know what happened. Each view serves the person using it.
Keep the day in view.
See the work on the dispatch board and organize the crews who will do it.
Bring the instructions along.
The crew’s route and visit details travel with them on their phone.
Keep your company close.
Your customer has a place to see their information and reach your office.
YOUR OFFICE. WITH EVERYTHING CONNECTED.
Less jumping between things.
More getting things done.
Every part has a job to do. Together, they keep the customer, the work and the next step in the same system. Open any feature to see its demo screen.
MEET YOUR NEW OFFICE REGULAR
A helping hand.
With real things
he can take off your list.
Splash is your built in assistant. He helps customers with everyday service questions and helps your office find information, prepare changes and navigate the work.
Meet him in the demo ↗YOUR OFFICE, WITH BACKUP
AN EXAMPLE OF ASKING SPLASH“Where do I review today’s tickets?”
He can explain the next step and point you to the right page. Your office still reviews the work before sending it.
Try asking him in the demo ↗A helpful first answer.
Splash can look up upcoming visits, help request a routine service and pass the conversation to your office. New booking requests wait for the office to confirm.
“Can I book a pool closing?”
Pricing questions, repairs and complaints go to your people.Find it. Prepare it. Confirm it.
Ask him to find a customer’s balance, look up an invoice or show the day’s work. He can also prepare customer updates, jobs, schedule changes and payment records for your confirmation.
“Move this customer’s visit to Friday.”
You confirm proposed office changes before they happen.Know where to go next.
Ask how to do something in the program. Splash can point you to the right page, explain the next steps and record a problem or feature request for the development team.
“Where do I review today’s tickets?”
Help stays close to the task you’re working on.YOUR COMPANY, FROM FIRST HELLO TO FINAL EMAIL
It all comes back
to your name.
Your logo appears on the customer portal and service records, and you use your own payment account. Splash Office connects the work while your customers keep seeing the company they chose.
See the customer experience ↗BUILT WITH BOTH SIDES IN MINDPool experience.
Software that puts it to work.
Built by someone who grew up in a family pool business, worked in the field and later ran the office. Splash Office brings that experience together with practical software development.
Read our story ↗A COMPLETE SYSTEM. A CLEAR MONTHLY BILL.
Price the work.
Bring the whole team.
No separate software tiers to piece together. Office, crew and customer tools are included, with no additional charge per person.
SPLASH OFFICE
$2.50per address serviced
that month
that month
$199 monthly minimum
An address counts when you complete a visit there that month. Multiple visits to the same address still count as one address.
Explore everything in the demo ↗The whole workflow is included.
- Dispatch and routing
- Crew app and timecards
- Checklists, readings and photos
- Office approvals and tickets
- Inbox and customer portal
- Quotes, contracts and signatures
- Invoices and Stripe integration
- Splash, outreach and reports
Your whole company belongs here.Office, crew and customer tools are included.
The $199 monthly minimum includes the first 79 addresses serviced that month. Text messaging carrier costs are additional, at cost. Payment processing fees are separate.
No per person feesNo setup feeCancel anytime
STRAIGHT ANSWERS
Questions owners
actually ask.
The practical details, before you make a change.
Can you import my customer list?
Yes. Splash Office has tools for importing existing customer information. Bring your spreadsheet, database export or other records, and we can work through what needs to move.
Is my data protected?
Your company runs with its own server and database. Connections are encrypted, passwords are not stored in readable form, and card processing is handled through Stripe.
Does my company keep its own brand?
Yes. Your company name and logo appear on the customer portal, invoices and service records. The customer relationship stays yours.
What if Splash gets something wrong?
Your office stays in control. Splash works from the information available to him, passes questions outside his role to your people, and prepares office changes for confirmation. New service requests wait for office review. You can turn him on or off.
Do you handle my money?
You connect your own Stripe account for card processing. Customer payments go through that account. Splash Office keeps the payment status connected to the office workflow.
What phones do my crews need?
They can use the phones or tablets they already carry, with a current web browser and an internet connection. The crew view is made for work in the field.
Does every completed visit create another bill?
No. Billing follows the service arrangement. A prepaid maintenance visit is different from a separately quoted repair. The visit record still captures the work and supports a customer update.
Does the service report go out automatically?
The crew’s completed record comes back for office review. Approve and send queues the customer email with the service ticket attached. Your office can also hold the ticket or send it back for a correction.
LESS CHASING. MORE RUNNING YOUR COMPANY.